{"id":183,"date":"2017-04-19T13:58:54","date_gmt":"2017-04-19T12:58:54","guid":{"rendered":"http:\/\/www.oldsurgerydental.co.uk\/?page_id=183"},"modified":"2017-04-19T13:58:54","modified_gmt":"2017-04-19T12:58:54","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/oldsurgerydental.co.uk\/nhs-dentist\/complaints-procedure\/","title":{"rendered":"Complaints Procedure"},"content":{"rendered":"<p>[vc_row type=&#8221;vc_default&#8221; full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; css=&#8221;.vc_custom_1499976397950{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 30px !important;background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1499976203063{margin-top: 10px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1500318381315{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2>NHS Patients<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;]<div class=\" vc_custom_1518615693453 ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-small \" href=\"http:\/\/www.oldsurgerydental.co.uk\/downloads\/OldSurgeryDental_Complaints_Handling_Policy_January2018_NHS.pdf\" target=\"_blank\" rel=\"nofollow  noopener\" ><button type=\"button\" id=\"ubtn-1411\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-small ubtn-no-hover-bg  none  ubtn-left   tooltip-6a97b4316e056\"  data-hover=\"#cc0000\" data-border-color=\"#666666\" data-bg=\"\" data-hover-bg=\"\" data-border-hover=\"#cc0000\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-1411'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;border-radius:0px;border-width:4px;border-color:#666666;border-style:solid;color: #666666;\"><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >Download Information<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1499976362959{margin-top: 10px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1500318375999{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2>Private Dental Patients<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;]<div class=\" vc_custom_1518615711461 ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-small \" href=\"http:\/\/www.oldsurgerydental.co.uk\/downloads\/OldSurgeryDental_Complaints_Handling_Policy_January2018_Private.pdf\" target=\"_blank\" rel=\"nofollow  noopener\" ><button type=\"button\" id=\"ubtn-8833\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-small ubtn-no-hover-bg  none  ubtn-left   tooltip-6a97b4316e231\"  data-hover=\"#cc0000\" data-border-color=\"#666666\" data-bg=\"\" data-hover-bg=\"\" data-border-hover=\"#cc0000\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-8833'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;border-radius:0px;border-width:4px;border-color:#666666;border-style:solid;color: #666666;\"><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >Download Information<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;row-dark&#8221; css=&#8221;.vc_custom_1500037590385{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 30px !important;background-color: #cc0000 !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1500037481852{margin-top: 10px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1500037452478{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h1>Do you have any questions?<\/h1>\n<p><strong>Book a consultation and take the first step towards a happy, healthier smile.<\/strong><\/p>\n<p>Your initial visit will allow you to look around the practice, meet the team, and discuss any concerns you may have with one of our experienced dentists.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1500037509467{margin-top: 10px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<div class=\" vc_custom_1500037538199 ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-block \" href=\"https:\/\/www.oldsurgerydental.co.uk\/book-a-consultation\/\" ><button type=\"button\" id=\"ubtn-7450\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-block ubtn-no-hover-bg  none  ubtn-left   tooltip-6a97b4316e312 ubtn-block\"  data-hover=\"#ffffff\" data-border-color=\"#cccccc\" data-bg=\"\" data-hover-bg=\"\" data-border-hover=\"#ffffff\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-7450'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;border-radius:0px;border-width:4px;border-color:#cccccc;border-style:solid;color: #eeeeee;\"><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >Book A Consultation<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;vc_default&#8221; full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; css=&#8221;.vc_custom_1499976397950{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 30px !important;background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1499976203063{margin-top: 10px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1500318381315{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;] NHS Patients [\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1499976362959{margin-top: 10px !important;margin-bottom: 10px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1500318375999{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom:&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/oldsurgerydental.co.uk\/nhs-dentist\/wp-json\/wp\/v2\/pages\/183"}],"collection":[{"href":"https:\/\/oldsurgerydental.co.uk\/nhs-dentist\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oldsurgerydental.co.uk\/nhs-dentist\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oldsurgerydental.co.uk\/nhs-dentist\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oldsurgerydental.co.uk\/nhs-dentist\/wp-json\/wp\/v2\/comments?post=183"}],"version-history":[{"count":0,"href":"https:\/\/oldsurgerydental.co.uk\/nhs-dentist\/wp-json\/wp\/v2\/pages\/183\/revisions"}],"wp:attachment":[{"href":"https:\/\/oldsurgerydental.co.uk\/nhs-dentist\/wp-json\/wp\/v2\/media?parent=183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}